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The available products for sale, their characteristics, prices and available stock are available at www.staff-jeans.com and are accessible to all. Users can search for more product information by clicking on the product icon. StaffJeans & Co guarantees timely information to customers about the availability or non-availability of products, but does not bear any responsibility for their availability. StaffJeans & Co makes every effort to provide all the required information on the product (technical specifications, prices, etc.) every day. However, in order to limit any mistakes, we would recommend you before you complete your purchase, contact us in cases where prices or any other product characteristic is beyond the ordinary and reasonable. The product prices available through the www.staff-jeans.com website may differ from the current prices applicable to the physical stores of StaffJeans & Co. Specific promotions and discounts may be made at specific times in the company's promotions, which will apply only to designated products and only for purchases through the website www.groom.com. Prices on the relevant catalogs under each product include VAT (24%), while the online store www.staff-jeans.com reserves the right to readjust prices without having to inform the consumer.
Orders through the e-shop are the conclusion of a distance selling agreement, which is governed by the legislative framework of Law 2251/1994 (as it is currently in force) and the amendments referred to in Presidential Decree 131/2003 (Government Gazette A '116 / 16.05. 2003). The user has the right to make a valid order via the e-shop, provided that he is legally qualified in compliance with the provisions of the Greek Civil Code (if he has reached the age of 18 and is not in legal aid for the conclusion redit agreements sales). Orders can also be made by legal representatives of legal entities. StaffJeans & Co reserves the right to claim reimbursement from the supervisor or guardian of any orders made by legally incapacitated persons.
You have the right to return the products you purchased and ask for them to be replaced as the nature of the clothing and footwear is such that sometimes it may not meet your expectations due to its non-physical presence at the time of purchase.
At StaffJeans & Co, we believe that the online store should not differ in anything from our physical store. So either the return is due to a change in size, color or for any other reason, for example because you were not happy with your product, it is possible to return within 15 working days of receipt.
If the refund does not take place within 15 business days then we have the right not to accept any refund for the replacement or cancellation of the transaction. We emphasize that the date of dispatch of the returned product is the one indicated by the courier on the receipt to check the date.
In any case, the returned products must be in the condition received by the customer, complete and without damage, and their packaging is the one that normally accompanies the product and is in perfect condition, together with all the documents accompanying the product (eg DAT, Retail, Load and so on). In the event of a change in size, design, color in a garment, shoe, accessory due to a mistake in the customer's assessment, our customer is sent back with Speedex and charge StaffJeans & Co and we ship the new merchandise FREE.
If the customer wants a refund and is not the fault of the company, the charge is 7 euros for shipping & returning the product.
Briefly, the return and replacement of a product is possible under the following conditions:
▪ the return is to be made within 15 working days of the day of receipt
▪ the product has not been used
▪ the product must be accompanied by all necessary documents proving the transaction (eg DAT, Retail, Load and so on)
If the product does not meet the above conditions, it will be returned to the sender. Otherwise, the redemption cost (product replacement) will be entirely charged by StaffJeans for one time only.
The return procedure is simple and can be made by phone on 2410 541081. (Customer service eshop)
It is clarified that the changes are always made to the current price of the product. If the new product you choose has a lower price than you return, you are entitled to a discount coupon equal to the difference. Money refund for the above case does not occur.
All of the above applies to orders sent within Greece. For foreign orders, the change is met by shipping depending on the area in which the shipment was made.
It is possible to cancel your order before shipping the product. Cancellation is possible by sending an e-mail to email@example.com or by telephone at 2410541081day 10: 00-14: 00.
Force majeure: If for reasons of force majeure (eg bad weather, strikes etc.) we can not deliver the products within the specified time, we will notify you by e-mail to indicate if you wish under these conditions, completion of your order. The e shop bears no responsibility for any situation outside of their own fault and will do what is humanly possible for your best service.
In cases where you have registered an online order and upon receipt you find that a (or some) product is missing from the total order, please contact us to arrange all the details required and send you the products you did not receive without any extra charge.
Modification of the terms hereof: www.staff-jeans.com reserves the right to modify or renew the terms and conditions of transactions. The company undertakes to update this text for any change or addition to the terms.
If the ordered goods are not received (and if an unjustifiably long period of time has elapsed since the order entry), please contact a representative of www.staff-jeans.com For your best and quicker service, we would recommend that you mention the specialist order code sent to the email address you provided when ordering.